Terms of use
1. Purpose
These terms of use set out how the LOBAKA website (www.lobaka.com) makes its services available to users, and the rights and obligations of the parties in that context.
The website presents LOBAKA and its products, and lets visitors contact the company, in particular through the contact form for pilot sessions.
By using the website, users acknowledge that they have read these terms and accept them without reservation. Users who do not agree with all or part of these terms should not use the website.
2. Intellectual property
All content on this website (texts, graphics, logos, icons, images, videos and any other element) is the exclusive property of LOBAKA or its licensors, unless stated otherwise.
Any reproduction, representation, modification, publication or adaptation of all or part of the website content, by any means or process, is prohibited without LOBAKA's prior written permission.
The trademarks, logos and distinctive signs shown on the website belong to LOBAKA or to third parties. Any use of them without prior permission is prohibited.
3. Limitation of liability
The information on this website is as accurate as possible and the website is updated regularly, but it may still contain inaccuracies, omissions or gaps.
LOBAKA cannot guarantee that the information on the website is accurate, complete or up to date. Users therefore use this information at their own risk.
LOBAKA cannot be held liable for direct or indirect damage resulting from the use of the website or from being unable to access it, including, for example, loss of data, damage to equipment or loss of credibility.
If you notice a gap, an error or what looks like a malfunction, please let us know by writing to the address given in the legal notice.
4. External links
The LOBAKA website may contain links to third-party websites. LOBAKA has no control over their content and accepts no responsibility for their content, practices or availability. A link to a third-party website does not mean that LOBAKA endorses it.
Users are solely responsible for their browsing outside the website and should read the terms of use of the websites they visit.
5. LOBAKA Zando
LOBAKA Zando (app.lobaka.com/zando) connects clients and professionals (interpreters, translators, guides, audio describers, technicians). Everyone signs up according to their role and remains responsible for the information in their profile.
LOBAKA is not a party to the services agreed between a client and a professional. The client pays the professional directly, by whatever means they agree. LOBAKA takes no commission on these services and never holds the corresponding sums. The amounts shown in a quote or a booking are indicative or declared by the parties.
A professional profile appears in the directory only after LOBAKA has checked it. A review can only be left by the client, after a service marked as completed. LOBAKA may hide a review, suspend a profile or close an account in case of abuse, false information or unlawful behaviour. Either party can block or report a conversation.
Purchases made in the LOBAKA shop (Koris, kits, Zando Pro subscription) are paid to LOBAKA. Koris are usage credits for LOBAKA products: they cannot be used to pay a person and are not refundable in money, unless the law provides otherwise.
6. Buying Koris
Koris measure the use of LOBAKA Sasa, Pamoja and Picha beyond the free plan. They are bought in the app (app.lobaka.com, “Buy Koris”), from 100 Koris per order. They are neither a currency nor a way to pay a person or an item.
The price of a Kori is shown in Algerian dinars when you order. This price is provisional and may change for practical reasons; an order keeps the price shown when it was placed. No VAT is charged: the price shown is the price paid.
Payment comes first, by CCP transfer or deposit, or with BaridiMob (Edahabia card), to the details shown during the order, with your LOBAKA username in the payment reference. The proof of payment (photo or PDF) is attached to the order; without it, the order is not accepted. LOBAKA checks that the payment has been received, then credits the Koris to the account's wallet and issues a numbered receipt, which can be downloaded from the order.
Purchased Koris do not expire. Once credited, they are not refundable in money, unless the law provides otherwise. For a payment sent for an order that did not go through, write to LOBAKA (moise@lobaka.com) with the order reference.
7. Governing law
These terms are governed by Algerian law. In case of dispute, the parties will try to find an amicable solution before any legal action. Failing an amicable agreement, the dispute will be brought before the competent courts of Algiers.
These terms may be changed at any time. Changes take effect when they are published on the website. Users are invited to check this page regularly for updates.